Friday, 30 September 2011

Velux product warning

It wasn't until the inner pane of one of our windows at home spontaneously broke that I found out that the manufacturers had issued a warning earlier this year that this might happen.  The problem affects one size of the windows manufactured from 1997 to 2003, and they will replace at their cost any windows from the affected batches.  Checking the numbers on the panels at the Velux website, all four of ours were affected.  It didn't take long to get the replacement arranged, but we'll need to wait a month for a fitter to become available.  It is worth a check if you have any of these windows, as although the broken glass stayed in place, there were plenty of shards all over the floor after the break.

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